RLMS®

Computer screen displaying an RLMS Software

Reverse Logistics Management System

Overview

The RLMS® system is designed to streamline the core return process for dealers, suppliers, and OEMs, offering a comprehensive suite of features that enhance efficiency, visibility, and management. With quick and easy core returns, integrated tools, and robust tracking capabilities, the system ensures smoother operations for all parties involved.

Key Features

Online Core Return System

  • Quick and easy core returns

  • Visibility of core credit status

  • Barcoded tags for each part

Reclaim Module

  • Inspection and processing within 48 hours

  • Core credit release

  • Comprehensive inventory management

  • Parts inventoried by unique ID

Criteria Document Center

  • Centralized database for core criteria

  • Updated criteria for dealers, inspectors, and suppliers

  • Suppliers update criteria as needed

Supply Management Portal

  • Up-to-date core inventory levels

  • Core ordering capabilities

  • Warranty data management

  • Return material management to SRC Logistics

Core Tools and Reports

  • Customized backend reporting for OEMs

  • Core expediting and management

Freight Management Solutions

  • Seamless integration for return processes

  • Support for TL, LTL, flatbed, parcel, and international shipments

  • Auto-generated Bills of Lading (BOLs) and customs paperwork

Performance Metrics

  • Industry Reach: 14 OEMs and OESs last year

  • Dealer Network: Used by over 10,000 dealers in more than 15 countries

  • Return Volume: 3.1 million returns of over 6.2 million pieces of core

  • Transaction Value: $1.5 billion in transactions

Benefits

  • Enhanced Dealer Engagement: Increased dealer buy-in and end-user sales.

  • Streamlined Operations: Efficient core processing and inventory management.

  • Integrated Solutions: Comprehensive management of core returns, freight, and reporting.

  • Global Reach: Extensive use and support across a large network of dealers and countries.

Elevate Your Core Management

The RLMS® System is a critical enabler for improving brand loyalty, boosting sales, and maintaining a strong customer base. Whether used in conjunction with SRC Logistics’ core processing and warehousing or independently with other facilities, RLMS® delivers unmatched efficiency and value in core management.